Sue Stein converted my print book, “Living in the Wake of Addiction: Lessons for Courageous Caregiving” to an eBook format. The conversion process was complicated by quotes that were inserted in the text in the printed book. But, Sue was patient and figured out the correct way to work with them and still please me with the final conversion product. Not an easy task! Sue was patient and very responsive to my personal ideas of how I wanted the conversion to look. She handled any questions and concerns in a prompt, business-like manner and maintained a great sense of humor which is always important to me when I work with someone.